Refund Policy

About this policy

Effective date: November 6, 2026 · Last updated: November 6, 2026 · Version: 1.0.0

This policy covers the optional MyHappySky parent subscription. It is part of our Terms of Service. MyHappySky is operated by AguiCorp, LLC.

1. The free tools are free

The free tools never charge you, and nothing in the free tools is locked behind a payment.

2. How the subscription is billed

• The parent subscription is sold through BillingSky, AguiCorp's billing service. Card payments are processed by Stripe; card numbers never reach MyHappySky's servers.
• Prices are shown at checkout before tax, and applicable tax is added at checkout.
• The subscription renews automatically at the end of each billing period until you cancel.
• BillingSky emails your payment receipts.

3. Canceling

• You can cancel at any time. Cancellation takes effect at the end of the period you have already paid for, and you keep the subscription features until then.
• After a subscription ends, your child's server history is kept for 90 days so you can renew or download it, and then deleted, as our Children's Privacy Notice describes.

4. Refunds

• No partial refunds. We don't refund unused time in a billing period, unless the law requires it.
• First charge. If you are unhappy with your first subscription charge, you can ask for a refund within 14 days of that charge. We decide each request case by case.
• Billing mistakes. If you were charged twice, or charged after you canceled, tell us and we will correct it.
• How refunds are paid. Approved refunds go back to the original payment method through BillingSky. Your bank or card issuer may take several business days to show it.

5. How to ask

Use our contact form at /help/contact or email [email protected], with the email address on your parent account and the date of the charge. You can also call 407-751-1551 (voice messages).

6. Your other rights

Nothing in this policy limits a right you have under the law where you live.